Fran Metrics supports several additional data connections beyond the core integrations. Here's an overview of each.
For service-based franchise businesses. Connects to Housecall Pro to pull job tracking, invoice data, and service metrics. Each job and estimate is stored once per location, even when it's edited in Housecall Pro during a sync, so job counts and revenue KPIs aren't double counted.
Franchise CRM integration. Pulls lead management and customer relationship data, with configurable rules for data processing.
CRM and marketing platform integration. Syncs pipeline data and lead tracking information, updated per-unit.
Call tracking and lead attribution for franchises that live and die by the phone. Connects to CallRail with your API key and brings calls, form submissions, and text message activity into your KPI reporting automatically, with daily syncs per location. Track call volume, form fills, and texts right alongside your revenue KPIs.
Manual history pulls are available in windows of up to 3 months at a time. You connect CallRail yourself with your API key in the integration settings — support can help with the initial connection if you'd rather we set it up for your network.
Field service management for home service franchises. Connects to Jobber and brings clients, requests, quotes, jobs, visits, invoices, and payments into your KPI reporting automatically. Each unit connects its own Jobber account with a secure sign-in, so data is attributed to the right location without extra setup. Payments are counted once per actual payment, so collected-revenue KPIs stay accurate.
Common KPIs built on this data include quote close rate, jobs completed, average invoice, and revenue collected. Disconnecting a unit revokes Fran Metrics' access in Jobber too.
POS integration for restaurant franchises running PAR Brink. Pulls three areas of data by business date for each location: